Hard Reset SONY Xperia M2 dual D2302


First method:

  1. Press Power button until your phone is on.
    Reset SONY Xperia M2 dual D2302
  2. Next go to Settings -> Backup & reset -> Factory Data Reset -> Reset Phone -> Erase everything.
  3. Confirm that operation.
  4. Done!

Second method:

  1. Download program named flashtool from Sony website: http://developer.sonymobile.com/services/flash-tool/
  2. Then check, that you have installed drivers for your USB data cable.
  3. Now turn off your handset.
    Reset SONY Xperia M2 dual D2302
  4. Afterwards press and hold Volume Down, and connect to USB cable.
    Reset SONY Xperia M2 dual D2302
  5. Accept all informations.
  6. The end.

Third method:

  1. You should first download and install program PC Companion.
    * In example from here: http://www.sonymobile.com/gb/tools/pc-companion/
  2. If all went well, you will see window with 4 options.
    Reset SONY Xperia M2 dual D2302
  3. Next click "Start" under the name "Support Zone New!".
    Reset SONY Xperia M2 dual D2302
  4. Wait until the process of the installation is completed.
  5. Now you should see window with in example option "Phone / Tablet Software Update".
    Reset SONY Xperia M2 dual D2302
  6. Accept this option -> click "start".
  7. Then click "repair my phone / tablet".
    Reset SONY Xperia M2 dual D2302
  8. Please follow all instructions, and confirm that.
    Reset SONY Xperia M2 dual D2302
  9. Read "Inportant information", and confirm.
    Reset SONY Xperia M2 dual D2302
  10. Afterwards PC Companion is "preparing computer for software update".
    Reset SONY Xperia M2 dual D2302
  11. Next select your phone / tablet model.
    Reset SONY Xperia M2 dual D2302
  12. Follow steps, which you see in new window.
    Reset SONY Xperia M2 dual D2302
  13. That's all!

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